Inflow Communications, an innovative provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, has received a growth investment from Renovus Capital, a Philadelphia-based private equity firm.
Founded in 2009 by CEO Travis Dillard, Inflow is 100% focused on its core contact center as-a-service (CCaaS), customer experience (CX) and unified communications as-a-service (UCaaS) offerings. As leaders in cloud migration and digital transformation, Inflow is known in the industry for providing best-in-class solutions and support for its more than 500 customers.
"If you are thinking about running a process, don't even consider doing it without the right advisors. In 2017, Inflow evaluated over 10 investment banking firms with the intent to run a process. Looking back, our decision to partner with GLC was one of the best decisions of my professional career. Although business circumstances put our plans on hold until 2020, the relationship with GLC proved to be invaluable as we prepared. Over that time, GLC helped guide, educate, and prepare us for an eventual process. I cannot begin to articulate how hard this team worked with an unwavering commitment to success and attention to detail. Finally, in September of 2020 in the middle of a global pandemic, we went to the market in search of the right partner. Through GLC’s process, we received considerable interest, which gave us the ability to choose the right partner, and deal, for Inflow as a company and us as shareholders. With GLC’s help, we consummated a transaction with the perfect financial partner at a fantastic valuation and on exceptional terms. To say that GLC exceeded our expectations is an understatement. We were fortunate to have them on our side of the table."
- Travis Dillard, Founder & CEO, Inflow Communications
Jesse Serventi, a Founding Partner of Renovus, said, “We are believers in digital transformation and the role that Inflow’s technology partners will play in that transformation. The growth and importance of software across the economy has been apparent for many years, but the role of a strong implementation and managed services provider is being increasingly appreciated by both software platforms and their enterprise customers. We are excited to partner with Inflow and look forward to working with Travis and his team to accelerate their growth.”
Inflow's founder and CEO, Travis Dillard, added "We are thrilled to be partnering with Renovus. They've demonstrated an ability to help founder-led businesses transform and achieve greater scale, and we look forward to working with them as Inflow executes its strategic vision to be the leader in the contact center, customer experience, and unified communications solutions market."
GLC Technology Group
GLC provides senior-level advice and attention to technology leaders, entrepreneurs and financial sponsors. GLC’s Technology Group specializes in providing sell-side M&A advisory, buy-side M&A advisory, minority and majority recapitalizations, debt and equity capital raising, and other corporate finance advisory services. The GLC Technology Group has decades of technology M&A and capital markets experience and has closed transactions with leading technology consolidators and technology focused private equity firms representing billions of dollars in aggregate transaction value for its clients.
David J. Bluth / Managing Director / David.Bluth@glca.com / 303.479.3855
Adam T. Haynes / Managing Director / Adam.Haynes@glca.com / 303.479.3842
Jim C. Williams / Managing Director / Jim.Williams@glca.com / 303.479.3850
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GLC Advisors & CO.
GLC Advisors & Co. delivers objective, senior-level expertise to clients through a variety of advisory assignments including: M&A, financing/debt advisories, restructurings/recapitalizations, fairness opinions, and valuations. Offices are located in New York, San Francisco, and Denver.
GLC Advisors is affiliated with GLC Investment Advisors, an investment firm that provides debt and equity capital for leveraged buyouts, strategic acquisitions, recapitalizations and growth financings for middle market companies.